|Browser Related Questions
|Internet Related Questions
is a Browser?
a Program you install on your computer
to access the web. The browser reads
the web pages and interprets the commands
they include to produce an eye-friendly
page on your screen. The two main web
browsers are Microsoft Internet Explorer
and Netscape Navigator. .
What is a search engine?
Search Engine is a queriable database
on the Internet, which helps you to
find the topic or web-site of
your choice. For example : www.altavista.com
How do I delete files in the cache or the
location tool bar?
In the browser
Click on Tools -> Internet Options.
Click on "Clear History" button.
What are Back and Forward
Button: Clicking on this returns you
to the previous page visited. Forward
Button: Clicking on this
takes you to the next page on the series
pages that you have just visited.
What is the "Refresh"
this to update (reload) the current
page if all the latest or expected information
did not appear. This
is helpful if you see old information
on a page that is updated frequently
or if graphics appear incorrectly.
What is "Home" Button?
to go to your home page (the first page
you see when you open your browser).
What is the address
Web-page addresses (URLs) here, or paths
to documents on your computer.
I am unable to
browse any site?
Check whether the DNS Configuration
is disabled or enabled in the network
icon of the control panel.
If disabled, enable it and give the
domain name as sol.net.in
and DNS Servers Search Order as
2. The browser (Netscape
/ Internet Explorer) may be corrupted,
reinstall the browser .
What is a DNS?
(Domain Name Server) refers to the way
that your computer tries to look up
the name of a server
to find its numeric IP address so that
it can connect to the server. It is
similar to looking a phone number
up in a telephone directory when you
want to call someone on the phone.
Who is an ISP?
An ISP (Internet
service provider) is a company that
provides individuals and other companies
access to the Internet, and other related
services such as Web site building and
hosting. Netscape is not an ISP. Examples
of an ISP are companies such as Southern Online Bio Technologies Ltd,.
What is an E-mail account?
e-mail account is the arrangement you
have made with an ISP in which, space
is allocated on a server for
your mail, and in which you are assigned
the right to send and receive e-mails.
Some people have more than one
e-mail account, with each account having
its own e-mail address. For example,
a person might have one e-mail account
on their company's network, and another
account with his ISP for his personal
What is an E-mail
E-mail address is a unique address of
your mailbox provided by your ISP. When
someone wishes to send
you a message, they send it to this
email address, and the message is directed
over the Internet to your mailbox.
All e-mail addresses share the same
three components, arranged in a row:
The name of your account, also called
your "user name"
An "@" symbol. which stand for the work
Your Isp or network's name
For example, if your
user name is "john" with an ISP named
" sol.net.in" your email address
would be email@example.com
What is bcc?
an abbrevation for "blind carbon copy".
You can use this to send a copy of the
message to other net users as well as
to the main recipient, who cant see
who else you are sending the message
What is body of message?
actual text of an e-mail message is
referred to as its "body."
What is cc?
"cc" is an
abbreviation of "carbon copy". You can
use this to send a copy of message to
other net users as well as to the main
What is a folder?
folder is a place within an e-mail program
in which you can store e-mails that
and that you want to keep. It's a good
idea to set up folders for individuals
with whom you
correspond regularly, and to store the
messages you receive from them in their
corresponding folders. This will help
keep your inbox uncluttered and make
it easier for you to locate messages
you'd like to read again.
What does "From:" field
From: field in a message tells you who
sent you the message. Normally, this
will be an individual's e-mail address.
What is Inbox?
An inbox is
a window in your e-mail program in which
incoming mails are stored.
What is Out(box)?
outbox is a window in your e-mail program
in which outgoing mails are stored.
Your outbox also shows you the messages
that have been queued for sending.
What is Mailbox?
word "mailbox" can have either of two
meanings when relating to e-mail:
1. It can refer to
the area on your ISP's Server for the
storage of your incoming messages.
2. It can refer to an area within your
e-mail program in which you.
3. It can store messages from a particular
What is a message?
is the e-mail term for a letter.
What is Offline?
is the state of your computer when it's
not currently connected to the Internet.
E-mail programs allow you to write and
read -- but not send or receive -- e-mails
What is Online?
is the state in which your computer
is currently connected to the Internet.
What is POP?
"POP" stands for "Post Office Protocol".
This is the protocol used by your E-Mail
program to retrieve messages from your
ISP's Mail Server. When you set up your
e-mail program, you'll need to provide
your POP server's name or address.
What is SMTP?
for "Simple Mail Transfer Protocol."
Most likely, an ISP uses an SMTP server
for the sending of outgoing mail. When
you set up your e-mail program, you'll
to provide your SMTP server's name or
What is Priority?
priority ranks a message based on its
importance. In some e-mail program's
you can prioritize received e-mails.
Some e-mail programs also allow you
to prioritize outgoing messages so that
when a reply is received, the reply
will share the assigned priority.
What is recipient?
recipient is the individual to whom
you're sending a message.
What is 'forwarding of
forward a message is to receive a message
and pass it along to another recipient.
e-mail programs provide a 'Forward'
menu item or button that copies a received
message into a new message that you
can then address to the desired recipient.
Your return address will automatically
be copied into the messages From: field.
What is 'Reply'?
To reply is
to respond to a message. . When you
use your program's Reply feature: the
program will copy the name and address
of the message's sender into a new message's
recipient field. It may also copy all
of the original message's text, or the
currently selected portions of the message's
text, into the new message as a quote.
You can then add your response to the
new message and send it.
What "To:" filed indicates
To: field in a message tells you to
whom the message has to be sent. Normally,
this will be an individual's e-mail
How to configure
Netscape Navigator for receiving my mails
Launch Netscape Navigator
2. Click on the Edit option.
3. Click on Preferences.
4. Double click on the Mails and News
5. Click on the identity category.
6. Enter your Name, email address, and
the other details that are applicable
7. Click on the Add button.
8. Enter the server name as 18.104.22.168
for the incoming and outgoing mails.
9. Enter the User name such as abc in
case of #abc
10. Click OK button.
How to configure Internet
Explorer for receiving my mailes directly?
Launch the Microsoft Outlook Express.
2. Click on the Tools menu.
3. Click on Accounts menu option.
4. Click on the Add button.
5. Click on the Mail option.
6. Enter your Name and click on the
7. Type in your email address and Click
on the Next button.
8. Enter the address for the incoming
mail server as 22.214.171.124 for the
incoming and out going SMTP servers.
9. Enter your user-id in the POP3 account
name text box. For example, the name
will be abc.
10. Enter your Password and click the
11. Enter the Internet Mail Account
Name as per your choice and click on
the Next button.
12. Select appropriate connection type
and Click on the Next button.
13. Click on the finish button to complete
the configuration process and to save
the Settings Changes.
I am unable to send and
Connect to SBTL.
2. Check for the browser configuration.
(SMTP & POP).
What is the Internet?
is a network of networks which spans
the globe. The Internet connects the
government, military, and educational
and commercial institutions, in addition
to private individuals.
How did the
Internet get started?
conceived by the Advanced Research Projects
Agency (ARPA) of the U.S. government
in 1969 and was first known as the ARPANet.
The prime aim was to create a network
that would allow users of a research
computer at one university to be able
to "talk to" research computers at other
universities. A side benefit of ARPANet's
design was that, because messages could
be routed or rerouted in more than one
direction, the network could continue
to function even if parts of it were
destroyed in the event of a military
attack or other disaster.
do I need to get connected?
you can access the Internet, you must
2. A modem connected to your computer.
3. An access account with an Internet
4. A software program called browser
that you can use to access the different
features of the Internet.
5. A telephone line.
can I do on the Internet?
are on the Internet, the possibilities
of what you can do, learn and discuss
are immensely expanded when compared
with the traditional ways of communicating.
There are many advantages when you access
- Exchange information
- Receive the latest information
- Access to Worldwide data
- Transfer data regardless of computer
- Recreation and entertainment
am getting repeated login message?
login message may be due to
1. Incorrect username.
2. Incorrect password.
3. Dialing incorrect telephone number.
am getting a message 'The computer you
are dialing into cannot establish a
dialup connection. check your password
and then try again.'?
Passwords are case sensitive, so make
sure that you are giving the correct
password(upper or lower case)
2. Check whether you are dialing the
I am getting
a message "you have been disconnected
from the computer you dialed. Double click
the connection to try again."
whether you are dialing correct number.
get a message "the computer is not receiving
the response from the modem. Check that
the modem is plugged in and if necessary,
turn the modem off and turn it back on."
Check whether the modem is plugged in
properly and is turned on.
2. Check the modem adapter and the modem
cable are compatible and are connected
3. Else re-install the modem drivers.
am getting an error message "Error :749".
This means that the
SBTL Connection Manager has corrupted,
so try to install the new Dial Up Connection
which is given below
How do I create
a new dialup connection?
1. Double Click My
Computer icon which will be on the Desktop.
2. You have to select Dial Up Networking
Option , Double click and continue.
3. Click on Make New Connection option.
4. This will prompt you for entering
the name of the connection , you can
give a name for the connection Say "My
Connection1 / Sol 1".
5. Click on the NEXT button.
6. Give the area code, for Hyderabad
this is 040. Then give the telephone
number you are trying to dial.(the telephone
number given by the ISP). Select the
country code as India(91) and say Next.
7. Click on Finish to complete the process.
8. Now you have successfully created
the New Dial up Connection, right click
on the New Dial up Connection (i.e.,
My Connection 1/ Sol1 ) and create a
short cut on the desk top. Now double
click the New Connection for connecting
to the internet.
I am getting a post
dial screen (black screen) asking for
the username and password, though I have
gave it already once.
click the My Connection1 / Sol1 and
Click on Properties.
2. Click on Configure Button.
3. Click on Options.
4. Uncheck the option "Bring up Terminal
Window Before Dialing".
5. Uncheck the option "Bring up Terminal
Window after Dialing".
6. Click on OK so as to save the changed
do I change my password?
1. Connect to Southern Online
2. Go to Southern Online website (http:\\www.sol.net.in)
3. Click on Members option.
4. Then Click on Change my Password
5. You will be prompted for User Name
,Current Password, New Password and
confirm the New Password. Type the details.
6. Then Click on Submit Changes . You
will receive a message stating that
the password has been changed.
7. From then you can login with your
How do I check
my account details?
1. Connect to Southern Online
2. Go to Southern Online webSite (http:\\www.sol.net.in)
3. Click on Members option.
4. Then Click on Check Your Account
5. You will be prompted for User name
, Password. Give User Name and Password
and press Enter.
6. It will display the number of hours
remaining in your account, Starting
date and Ending date of your account.
What is a modem?
A modem modulates
outgoing digital signals from a computer
to analog signals for a conventional
telephone line and demodulates the incoming
analog signal and converts it to a digital
signal for the computer.
My modem gives
an error message "No Dial-tone" when I
Make sure the phone line is plugged
in the Line Socket of the modem
2. Uncheck "Wait for Dial Tone before
dialing" in modem properties.
3. If problem still exists add atx0
in the extra settings box of the advanced
property of modem (All entries should
be either in UPPER or lower case).
I am not able to
connect to the Internet. My modem dials,
but the dial tone continues after dialing.
phone line has pulse dialing, whereas
your modem is configured for tone dialing.
Change your modem property to pulse
2. If you are using EPBAX, make sure
you have given 0, and the number that
is to be dialed. Example give as 0,3296040.
I get disconnected frequently
or the modem hangs for a moment.
the Account details , how many hours
are remaining in his account.
2. You may have call waiting facility
enabled, disable it.
3. someone has picked up your parallel
4. You may also try with atx0&w
or atx0&co&d2 in your modem
Modem has two
sockets on the back named "line" and "phone",
where should I insert my telephone line?
line must be inserted in the socket
labeled "line". In the other socket
you can connect your telephone instrument.
Dial up networking
cannot find the specified modem '
networking property must have more than
one modem specified. Select the correct
modem from the list.
Why isn't the COM
port for my new internal modem listed
as an available port in the "Install New
you try to set up a new internal modem
using the "Install New Modem" Wizard,
the COM port for that modem may not
be listed as an available port.
Because Windows 95
does not detect the hardware in your
computer each time you restart it. The
new COM port has not yet been detected.
To detect the new
COM port, run the "Add New Hardware"
Wizard. To do so, follow these steps:
Click the Start button, point to Settings,
then click Control Panel.
Double-click the Add New Hardware icon.
Follow the instructions in the Add New
After the new COM port is detected and
you restart the computer, you can set
up the internal modem.
How to install
Click start on the task bar.
2. Go to Settings and click on Control
3. Double click on Modems.
4. Click on the Add Button in the Modem
Properties dialog box
5. Click on the Next button.
6. Click on the Next button.
7. Click on the Next button.
8. Click on Yes to allow Windows O/S
to locate the New Hardware.
9. Windows detect the new modem and
displays the ports that has to selected.
10. Select the appropriate port (say
Com2) and Click on the Next Button.
11. Specify the drivers if required
and click on the Have Disk Button
12. Select the appropriate communication
13. Click on the Next Button.
The modem will be
installed on your machine. Note:
You need to have a CD-ROM and Dial-up
Networking, Dial-up Adapter and TCP/IP.
How Should I install
Dial- Up adapter and TCP/IP?
1. Click on
the start Button on the Task bar.
2. Click on the Settings
3. Click on the Control Panel menu option.
4. Double Click on the Network icon.
5. Click on the Add button in the Network
6. Select Adapter from the list and
click on the Add button.
7. Select Microsoft under manufacturers
list and Dial-Up adapter in the Network
8. Click on OK button.
9. Repeat step no 6.
10. Select protocol in the Network component
list and click on the Add button to
11. Click on the Microsoft in the manufacturers
list and TCP/IP on the network Protocols
12. Click on the Ok Button.
13. Click on YES. To restart your computer
once for changes to take effect.
How should I pick
a good password?
should consist of mixed characters or
special characters, and should not consist
of words found in the dictionary. It
should not be same as your login name.
Preferably it should be mixture of alphabets